• Southeast Asia's Most Experienced & Professional Service Team

    Elken Service (ESS) was established in Malaysia in 1998 and specializes in providing installation, maintenance, and repair of Bio Pure water purifiers.

    ESS is the only authorized after-sales-service provider of Bio Pure water purification systems. Our home office is located at Bedford Business Park, 2-1, Jalan 3/137B, Batu 5, Jalan Kelang Lama, 58000 Kuala Lumpur. We have more than 11 service centers in Malaysia and 6 offices in overseas locations.



    Total Customer Satisfaction is the highest objective of ESS. Our commitment is to exceed our customer’s expectations by continually improving our products and services. ESS was awarded The Asia Pacific Customer Service Leadership Award in Water Filtration Market by Frost & Sullivan in 2012, 2013, 2014 and 2015.

    ESS’s mobile team consists of over 150 professional technicians with comprehensive expertise and experience dedicated solely to servicing your Bio Pure Water Purification System. As Southeast Asia’s most experienced and professional service team, we deliver an assured 24 hours turnaround service time. Perhaps most importantly, we use only 100% genuine spare parts to keep your Bio Pure water purification system in the best possible working condition. Every time you receive service by our teams, who all drive specially designed vehicles, you can rest assured that you are getting only the very best!

Contact Us

Elken Global Sdn Bhd. (1120093V) (AJL932114)

20 Bangunan Elken, Jalan 1/137C,
Batu 5, Jalan Kelang Lama,
58000 Kuala Lumpur, Malaysia.

Tel: +603-7985 9377

Fax: +603-7980 7585

Email: info@biopure2u.com

Monday to Friday: 9.30am – 6.00pm

Saturday: 9.30am – 1.00pm

Southeast Asia's Most Experienced & Professional Service Team

Elken Service (ESS) was established in Malaysia in 1998 and specializes in providing installation, maintenance, and repair of Bio Pure water purifiers.

ESS is the only authorized after-sales-service provider of Bio Pure water purification systems. Our home office is located at Bedford Business Park, 2-1, Jalan 3/137B, Batu 5, Jalan Kelang Lama, 58000 Kuala Lumpur. We have more than 11 service centers in Malaysia and 6 offices in overseas locations.

Total Customer Satisfaction is the highest objective of ESS. Our commitment is to exceed our customer’s expectations by continually improving our products and services. ESS was awarded The Asia Pacific Customer Service Leadership Award in Water Filtration Market by Frost & Sullivan in 2012, 2013, 2014 and 2015.

ESS’s mobile team consists of over 150 professional technicians with comprehensive expertise and experience dedicated solely to servicing your Bio Pure Water Purification System. As Southeast Asia’s most experienced and professional service team, we deliver an assured 24 hours turnaround service time. Perhaps most importantly, we use only 100% genuine spare parts to keep your Bio Pure water purification system in the best possible working condition. Every time you receive service by our teams, who all drive specially designed vehicles, you can rest assured that you are getting only the very best!

Contact Us

Elken Global Sdn Bhd. (1120093V) (AJL932114)

20 Bangunan Elken, Jalan 1/137C,
Batu 5, Jalan Kelang Lama,
58000 Kuala Lumpur, Malaysia.

Tel: +603-7985 9377

Fax: +603-7980 7585

Email: info@biopure2u.com